Refund policy

Returns

• Returns are accepted within 7 days of receiving your order.
• Items must be unworn, unused, unwashed, and in their original condition with tags attached.
• Customers are responsible for return shipping costs unless the item was damaged or sent incorrectly.

Exchanges

• Exchanges are accepted within 14 days of receiving your order.
• Items must be in their original condition.
• Exchanges are subject to product availability.

Non-Returnable Items

• Custom-made or personalized items.
• Earrings, waist beads, and certain jewelry items for hygiene reasons.
• Sale or clearance items.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging.

Refunds

Once the returned item is received and inspected, refunds will be issued to the original payment method within 5–10 business days.